Training Format Live Online Training Duration: 8–10 Hours Delivered by Microsoft Certified Trainers (MCTs) Supported by an Official Microsoft Learning Partner Why Train with 27AI Academy? At 27AI Academy, training is: Practical - real-world scenarios, no theory overload Structured - step-by-step guidance across your Microsoft 365 ecosystem Trusted - taught by Microsoft Certified Trainers Recognised - backed by our Official Microsoft Learning Partner status Impact-Driven - apply skills immediately within your organisation Mastering Microsoft 365 Copilot Master Microsoft 365 Copilot, AI Productivity, and Copilot Studio in One Practical Program Enroll Now Delivered by an Official Microsoft Learning Partner As an Official Microsoft Learning Partner , 27AI Academy delivers high-quality, industry-aligned training backed by Microsoft’s global standards. All sessions are led by Microsoft Certified Trainers (MCTs) with deep expertise in Copilot, Microsoft 365, and enterprise AI workflows — ensuring you learn the right way, with trusted and accurate knowledge. Why This Course Matters AI is no longer optional — it’s essential. Microsoft 365 Copilot is transforming how organisations work, automate, and collaborate. But without structured training, most users unlock less than 20% of its capability. This program gives you the practical, hands-on skills needed to: Work smarter and faster using AI-driven Microsoft 365 tools Build automations and workflows that save hours weekly Analyse, write, visualise, and communicate with Copilot Create your own custom AI agents with Copilot Studio No prior AI or technical background needed — just curiosity and a desire to boost productivity. What You’ll Gain End-to-end Copilot mastery across Word, Excel, PowerPoint, Outlook, Teams & Chat Advanced prompt engineering using proven frameworks like GCSE Practical, real-world use cases that apply instantly to daily work Foundations of Copilot Studio to build simple internal AI agents Certification-ready skills taught by Microsoft Certified Trainers A complete business project portfolio you can showcase professionally Course Modules Introduction to Microsoft Copilot Ecosystem, LLM basics, licence models (Free, Pro, Microsoft 365 Copilot), security, access points. Prompt Engineering Mastery GCSE framework, role-based instructions, chain-of-thought, multimodal prompts, custom instructions & memory. Copilot for Productivity & Chat Research, writing, brainstorming, plugins, decision support, image generation, real-world workflows. Copilot in Word Drafting, rewriting, summarisation, tone improvement, structuring, building proposals and reports. Copilot in Excel Data analysis, insights, dashboards, FX.COPILOT formulas, pivot tables, visualisation automation. Copilot in PowerPoint Presentation creation from prompts, slide structuring, speaker notes, brand alignment, visual enhancements. Copilot in Outlook Email drafting, summarisation, prioritisation, templates, time-saving communication workflows. Copilot in Teams Meeting intelligence, recaps, action items, chat summarisation, collaboration workflows. Document & Data Analysis PDF analysis, multi-document comparison, extraction, SharePoint/OneDrive organisational data grounding. Introduction to Copilot Studio Agent builder basics, data integration, conversational design, internal/external agent use cases. Best Practices & Advanced Topics Security, compliance, productivity optimisation, error-handling, performance insights. Capstone Project & Certification Create a business presentation package using Word, Excel, PowerPoint & Outlook. Final Q&A + certificate of completion. Who Should Attend Corporate teams & departments adopting Microsoft 365 Copilot Professionals seeking AI-powered productivity Managers & leaders wanting AI-ready teams Students preparing for future AI-integrated roles Organisations implementing AI workflows or automation What’s Included 48+ Prompt templates & frameworks Microsoft 365 application cheat sheets Practice datasets & templates Access to practice environment Certificate of Completion (signed by Microsoft Certified Trainers) Ready to Transform Your Productivity? Unlock the full power of Microsoft 365 Copilot with Australia’s trusted AI training academy. Enrol today and build the future-ready skills your organisation needs. Enroll Now

Master AI with targeted training programs and practical, hands-on learning experiences Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact us Assess team skills Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact Us Assess team skills Agentic AI Training Coming in November 2025 Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills We Provide Business with Smart AI Solutions Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact Us Assess team skills Agentic AI Training Coming in November 2025 Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills We Provide Business with Smart AI Solutions Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact Us Assess team skills Agentic AI Training Coming in November 2025 Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills We Provide Business with Smart AI Solutions Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact Us Assess team skills Agentic AI Training Coming in November 2025 Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills We Provide Business with Smart AI Solutions Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills Why Enroll in Our AI Training Program? Practical Learning Gain hands-on experience and real-world insights from industry professionals. Comprehensive Curriculum Learn core AI concepts, tools, and strategies to implement AI in your business. Industry-Relevant Skills Stay ahead of the curve with training that prepares you for the latest AI trends and technologies. Flexibility & Convenience Access training materials at your own pace, with flexible schedules to fit your needs. Why Enroll in Our AI Training Program? Practical Learning Gain hands-on experience and real-world insights from industry professionals. Comprehensive Curriculum Learn core AI concepts, tools, and strategies to implement AI in your business. Industry-Relevant Skills Stay ahead of the curve with training that prepares you for the latest AI trends and technologies. Flexibility & Convenience Access training materials at your own pace, with flexible schedules to fit your needs. The 27AI Advantage Empowering your business with AI innovation at speed and scale Discover Through in-depth assessments and insights, we uncover your team’s capabilities and identify the opportunities where AI can create the greatest impact. Design We craft tailored learning pathways and practical solutions, equipping your team with the skills and strategies needed to harness AI confidently. Deliver With seamless implementation and ongoing support, we transform ideas into measurable outcomes—helping your team adopt, grow, and excel with AI. How does the 27AI program empower you? 100+ Hours of Applied AI Training Learn to build AI solutions that solve real business challenges Master cutting-edge AI tools, frameworks, and workflows 40+ Hands-On Projects Work on practical, industry-relevant case studies Apply skills directly to scenarios that mirror your organization’s needs Personalised Mentorship & Support Get one-on-one guidance from experienced AI professionals Accelerate growth with a roadmap tailored to your team’s goals 95% Program Duration 80% Career Impact 90% Skills Gained 15+ Years Instructor Expertise AI Training Program Curriculum Introduction to Artificial Intelligence 01 02 Understanding Data and AI Algorithms Building AI Models and Applications Advanced AI Concepts AI Tools and Platforms AI in Business and Automation Capstone Project & Certification 03 04 05 06 07 Our Programs Mastering Advanced Microsoft 365 Copilot Learn More Copilot fundamentals Agentic AI using Microsoft Copilot Fundamentals Learn More Microsoft Learn for Educators Program Microsoft Learn for Educators Program Learn More AI Tools and Platforms Learn More 50+ Real-World Projects Learn by doing and build an impressive portfolio. Unlock Your Future, For Free Ready to level up your career? We’ve got you covered. Here's what you'll get: Customized Career Roadmap Your personal guide to success. 20+ Cutting-Edge Tools Master the latest tech and frameworks. Are you ready to make yourself NEXT-GEN AI Capable for Australia? Partner with us to innovate and drive growth with AI Contact Us

Microsoft Learn for Educators Program What is the Microsoft Learn for Educators (MSLE) Program? The Microsoft Learn for Educators (MSLE) program is designed to empower educational institutions by providing faculty with the essential resources to equip students with cutting-edge technical skills, spanning from cloud computing to AI and beyond. By integrating industry-recognised Microsoft certifications and credentials into their curriculum, institutions can prepare students for real-world success. As an authorised Training Services Partner (TSP) and MSLE partner , we offer unparalleled support to educational institutions through customised training solutions, expert program management, and a collaborative approach that ensures the highest quality learning experience. Our commitment to excellence helps institutions stay ahead in the rapidly evolving tech landscape, ultimately enhancing their educational offerings and student outcomes. Bootcamp Offerings Microsoft Learn for Educators AI Technical Foundations Bootcamp (AIFBC) - 3-Day Session Overview This instructor-led Bootcamp, delivered by Microsoft Training Services Partners (TSPs), equips faculty with the skills and resources to confidently teach AI using Microsoft technologies. Through a three-part training series, faculty gain hands-on experience with MSLE resources and tools, learn to integrate AI-900: Microsoft Azure Fundamentals and AI-102: Designing and Implementing a Microsoft Azure AI Solution, content into their courses, and prepare for their own AI-900 certification exam—empowering faculty to deliver industry-aligned AI skills and better prepare students for the future workforce. The Bootcamp is delivered over 3 half-day sessions (in-person, hybrid, or virtual via Microsoft Teams). Audience The MSLE AI Technical Foundations Bootcamp is aimed at those educators and faculty members at higher education institutions that offer accredited degrees, diplomas, certificates, or continuing or further education programs, such as colleges, universities, community colleges, polytechnics, and TVETS. These Bootcamps are also beneficial for educators at secondary schools with STEM-focused curriculum. The MSLE AI Technical Foundations Bootcamp is designed for faculty and educators who provide training to students in Computer Science (CS), Information Technology (IT), AI, and other related programs aimed at those looking to incorporate and build AI skills into their curriculum. The MSLE AI Technical Foundations Bootcamp training includes three sessions: Session 1: An in-person 3.5-hour introduction event to be scheduled at an agreed upon date, time, and location. The agenda includes: The need for AI Skills Purpose of the MSLE AI Technical Foundations Bootcamp Microsoft Learn Overview Microsoft Learn for Educators (MSLE) Portal Overview How to access and utilize Microsoft Official Courseware (MOC) curriculum, labs, and teaching resources for: AI-900: Microsoft Azure AI Fundamentals AI-102: Designing and implementing a Microsoft Azure AI Solution Sessions 2 and 3: Two 3-hour virtual trainings via Teams. The agendas include: Session 2: A 3-hour virtual training via Teams on delivering Microsoft AI courses and enhancing related classroom programs. The agenda includes: Step-by-step, hands-on orientation to access and use the classroom materials, benefits, resources, and content related to AI available through Microsoft Learn and the Microsoft Learn for Educators (MSLE) program Gaining Practical Experience with Microsoft Azure AI Services Moving from AI-900 to AI-102 Curriculum Integration Certifications & requesting accommodations Supporting Student Success Session 3: One, 3-hour virtual training via Teams is dedicated to helping educators prepare for the AI-900: Microsoft Azure AI Fundamentals Certification Exam. Participants review core exam concepts, explore question types, and receive guidance on using Microsoft Learn and MOC to reinforce key skills. Additional topics can be added based on your needs. Talk with your TSP. Microsoft Learn for Educators Cybersecurity & AI Bootcamp (CAIB) – 3-Day Session Overview This instructor-led Bootcamp, delivered by Microsoft Training Services Partners (TSPs), equips faculty with the skills and resources to confidently teach Cybersecurity and AI using Microsoft technologies. Through a three-part training series, faculty gain hands-on experience with MSLE resources and tools, learn how to integrate integrate SC-900: Microsoft Security, Compliance, and Identity Fundamentals and SC-200: Security Operations Analyst Associate content into their courses, and prepare for their own SC-900 certification exam—empowering them to deliver industry-aligned cybersecurity and AI skills and better prepare students for the future workforce. The Bootcamp is delivered over 3 half-day sessions (in-person, hybrid, or virtual via Microsoft Teams). Audience The MSLE Cybersecurity and AI Bootcamp is aimed at those educators and faculty members at higher education institutions that offer accredited degrees, diploma, certificate, or continuing or further education programs, such as colleges, universities, community colleges, polytechnics, and TVETS. These Bootcamps can also be beneficial for educators at secondary schools with STEM focused curriculum. The MSLE Cybersecurity and AI Bootcamp is designed for faculty and educators who provide training to students in Computer Science (CS), Information Technology (IT), AI, and Engineering and looking to incorporate cybersecurity and build AI skills into their curriculum. The MSLE Cybersecurity and AI Bootcamp training includes three sessions: Session 1: An in-person 3.5-hour introduction event to be scheduled at an agreed upon date, time, and location. The agenda includes: The need for Cybersecurity and AI Skills Purpose of the MSLE Cybersecurity and AI Bootcamp Microsoft Learn Overview Microsoft Learn for Educators (MSLE) Portal Overview How to access and utilize Microsoft Official Courseware (MOC) curriculum, labs, and teaching resources for: SC-900: Microsoft Security, Compliance, and Identity Fundamentals SC-200: Microsoft Security Operations Analyst Session 2: A 3-hour virtual training via Teams on delivering Microsoft Cybersecurity and AI courses and enhancing related programs. The agenda includes: Step-by-step, hands-on orientation to access and use the classroom materials, benefits, resources, and content related to Cybersecurity and AI available through Microsoft Learn and the Microsoft Learn for Educators (MSLE) program Gaining practical experience with Microsoft Azure AI Services Curriculum integration Certification & requesting accommodations Microsoft Student SOC Initiative overview supporting student success Session 3: A 3-hour virtual training via Teams is dedicated to helping educators prepare for the SC-900: Microsoft Security, Compliance, and Identity Fundamentals Certification Exam Participants review core exam concepts, explore question types, and receive guidance on using Microsoft Learn and MOC to reinforce key skills. Additional topics can be added on based on your needs. Talk with your TSP. Microsoft Learn for Educators Generative AI for Teaching Bootcamp (GAIB) – 1-Day Session Overview This instructor-led Bootcamp, delivered by Microsoft Training Services Partners (TSPs), offers educators and faculty members a glimpse into the power of Generative AI for teaching. The Bootcamp provides valuable insights into leveraging AI and Microsoft tools to enhance educational outcomes, streamline faculty workloads, and equip students with the skills needed for future success. Participants will learn effective prompting techniques, engage in collaborative discussions, and access AI teaching resources through the Microsoft Learn for Educators (MSLE) program. The Bootcamp is delivered over one 6-hour session (in-person or virtual via Microsoft Teams). Audience The MSLE Generative AI for Teaching Bootcamp is designed for higher education faculty who are looking to incorporate and build AI skills into their curriculum and offer accredited degrees, diploma, certificate, or continuing or further education programs, such as colleges, universities, community colleges, polytechnics, and TVETS. Overview of the MSLE Generative AI for Teaching Bootcamp Agenda: Introduction to Generative AI and Copilot Overview of Generative AI and its misconceptions Introduction to Copilot and its features for educators Benefits of using AI in education Prompt Engineering and Copilot Creations Initial prompt creation Refining & validating AI responses Explore and experiment with Copilot Microsoft Learn and Microsoft Learn for Educators Overview of the materials, benefits, resources, and content related to AI available through the Microsoft Learn for Educators (MSLE) program and Microsoft Learn Design a Dream Destination – Microsoft Learn activity Understanding Microsoft Plans and Collections What’s New in EDU Upcoming Copilot features & AI agents What are AI agents and how are they different Preparing Students for the Future AI in the labor market Student AI skilling resources Certifications and Applied Skills Case Studies and Success Stories Real-world examples of educators using Generative AI and Copilot. Success stories from higher education institutions. Discussion on challenges and solutions. Additional topics can be added to the agenda based on your needs. Talk with your TSP. Microsoft Copilot Prompt-a-Thon Workshop for Higher Education Leaders (MCPW) – 1-Day Session Overview This 5-hour workshop is designed to help higher education leaders build AI fluency and literacy and understand the benefits of AI adoption in the context of their specific institution. Gain a comprehensive understanding of Copilot, its applications, and effective utilization in educational settings. Address fears, enhance AI fluency, and learn practical implementation strategies to foster innovation and efficiency. The workshop provides practical strategies for implementing AI at scale, safely and securely. By demystifying AI, participants can confidently implement these technologies in their educational settings, driving progress and modernization in this era of AI. Audience The audience for the Microsoft Copilot Prompt-a-thon Workshop for Higher Education Leaders includes Administrators, Deans, Provosts, Presidents, Vice-Chancellor, and those on Educational Leadership Teams. The Microsoft Copilot Prompt-a-thon Workshop for Higher Education Leaders training includes: Moment of AI Discover AI’s potential: What & why of prompt-a-thons Global trends AI Foundations Responsible AI Use cases Prompt Challenge: Escape the Room with Copilot Interactive activity Art of Prompting Prompting best practices Prompt writing for mortals – interactive activity 27AI academy takes a high-touch approach to managing the AI Bootcamp for Educators. Here is what is included: High-Touch Program Management: 27AI ensures personalized attention and support throughout the program, from initial enrollment to post-training follow-up Quality of Operational Delivery: 27AI is committed to delivering high-quality training, leveraging our 30+ years of extensive expertise in advanced IT training and learning services Follow-On Services: 27AI offers a range of follow-on services to support educators after the bootcamp, including coaching and mentoring, curriculum development services, and more advanced technical training This approach ensures that educators receive the support they need to effectively integrate AI into their curricula and enhance their teaching practices. Tools & Resources Enrolling in the Microsoft Learn for Educators (MSLE) program provides you with access to a wealth of tools and resources from Microsoft, including: Microsoft Certification Exam Prep Resources: Comprehensive materials to help you and your students prepare for Microsoft certification exams, ensuring you have the knowledge and skills needed to succeed Teaching Guides: Detailed guides that assist you in integrating Microsoft content into your curriculum, making it easier to teach complex technical subjects Hands-On Projects: Practical projects that allow you to apply what you’ve learned in real-world scenarios, enhancing your teaching and providing students with valuable hands-on experience Lab Seats: Access to Azure-based labs for enabling hands-on learning experiences and skills validation. These labs are provisioned and managed by Skillable, ensuring a seamless and effective learning experience 27AI academy Contact us for more information Contact Us

27AI Provides Business with Smart AI solutions. we help enterprises adopt Agentic AI, AI Automation, and Data analytics to build and execute AI strategies, deploy intelligent solutions, and manage business operations securely. Our expertise spans the entire AI lifecycle from strategy and design to deployment and ongoing managed services delivering enterprise-grade AI agents and platforms that tackle complex business challenges with speed, accuracy, and measurable impact. Learn More We Provide Business with Smart AI solutions The acceleration of AI will fundamentally change our world. Book a Consultation Our Services OUR PARTNERS We are redefining enterprise automation with Agentic AI solutions that deliver outcomes, not just conversations. Our AI agents adapt, learn, and act autonomously enhancing both customer experience (CX) and employee experience (EX). Backed by advanced LLMs and rapid deployment integrations, we give enterprises the tools to innovate with confidence and scale with ease Book a Consultation Our Services WHAT WE DO Transforming CX & EX with Agentic AI Solutions Our Services Discover our comprehensive range of services designed to empower your business with strategic solutions. AI Solution Development AI Training AI Strategy and Consulting AI Governance Close Our Solutions Explore our expertise across diverse industry sectors, where we leverage our in-depth knowledge. Agentic AI 27AI Academy AI Automation Data Analytics Close OUR ACCREDITATIONS 27AI proudly stands among the esteemed members of the Australian Information Industry Association (AIIA), representing a dynamic cohort of innovation and technology enterprises across Australia. As a member of AIIA, 27AI aligns with the organization's mission to advance the interests of its members and foster innovation within the digital sphere. Talk to Our Experts Contact us today for a FREE consultation. Book a Consultation

Join Our Free Microsoft Copilot Fundamentals (Generative AI) Training Are you new to Copilot Studio? Do you want to create intelligent agents and leverage AI for real-world scenarios? Whether you’re a beginner or someone looking to enhance your skills, this course is tailored just for you! Enroll Now What is Copilot studio? Understand what agents are in the context of Microsoft Copilot Studio Explore how Large Language Models (LLMs), retrieval-augmented generation (RAG), and orchestration come together in an agent Build both declarative and custom agents from scratch Enhance agents with Topics, Adaptive Cards, and Agent Flows Adding knowledge sources and enhancing AI conversations Deploy agents to Microsoft Teams and Microsoft 365 Copilot What you’ll learn Practical use cases Smart IT Support Agent Automate helpdesk ticketing and resolve issues faster. AI-Powered Movie Concierge Assist users with seamless movie bookings and showtime recommendations. Intelligent Banking Assistant Check account balances, track transactions, and manage finance queries via Dataverse. Why this Course? Build practical skills in one of the fastest-growing areas of AI. Learn how to design, build, and scale intelligent agents using Microsoft Copilot Studio. Gain hands-on experience deploying agents to Microsoft Teams, Microsoft 365, Dataverse etc. Connect with like-minded learners, strengthen your professional profile, and enjoy this face-to-face workshop - all free of cost! Don’t miss this opportunity to become proficient in Copilot Studio and take your AI skills to the next level! Course content Introduction to Copilot Studio Overview of Microsoft Copilot Studio and its evolution from Power Virtual Agents. Explanation of core concepts such as agents, triggers, actions, and agent flows. Hands-On Demonstrations Build your first AI-powered agent from scratch using low-code tools. Connect Dataverse, SharePoint, and other data sources to enhance agent knowledge. Create and test custom Topics and triggers for real-world use cases. Real-World Applications Develop an IT Helpdesk agent to automate ticket management. Build an AI-powered movie concierge chatbot for information and ticket booking. Explore advanced capabilities such as conversational boosting, adaptive cards, and public-facing knowledge sources. Key Takeaways Gain proficiency in Copilot Studio’s low-code interface for building intelligent agents. Learn to configure internal and external knowledge sources for your agents. Deploy and publish agents seamlessly on Microsoft Teams, Microsoft 365 Copilot, Slack, and websites. Who This Free Workshop Is For: Early-career professionals and students curious about AI. Business analysts, IT pros, and developers wanting hands-on agent-building experience. Small business owners and teams looking to automate workflows. Anyone eager to explore conversational AI and Microsoft Copilot Studio. Enroll Now Requirements: Access to Microsoft Copilot Studio (trial or licensed) Optional: A basic understanding of large language models and how they work (e.g., prompts, tokens).

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Elevate customer and employee experiences by streamlining operations, enhancing efficiency and improving decision‑making. AI Automation workflows that deliver results across various channels Elevate customer and employee experiences by streamlining operations, enhancing efficiency and improving decision‑making. Book a Consultation We Provide Business with Smart AI solutions The acceleration of AI will fundamentally change our world. Book a Consultation Our Services AI Automation workflows that deliver results across various channels Elevate customer and employee experiences by streamlining operations, enhancing efficiency and improving decision‑making. Book a Consultation What is AI automation? AI automation combines machine learning, natural language processing and robotic process automation (RPA) to handle repetitive tasks, classify data, manage workflows and even build applications. This reduces errors, speeds up processes and frees your team to focus on strategic work. Why use AI automation ? Streamline operations Automate high‑volume tasks to improve efficiency and reduce costs. Enhance customer experiences Provide faster, more personalised service through intelligent chatbots and voice agents. Support better decisions Use real‑time analytics and predictive insights to inform everyday decisions. Achieve 24/7 reliability Keep your operations running at any time, without fatigue or inconsistency. Where AI Automation Shines Customer Service AI agents handle enquiries, schedule appointments and solve common issues while escalating complex cases to humans. Decision Making AI models analyse large volumes of data for finance, marketing and HR to recommend optimal decisions. Operations Intelligent workflows manage supply chains, process documents, ensure compliance and monitor quality. 27AI AI Automation Framework To implement AI automation effectively, follow our proven approach: Identify high‑volume, repetitive tasks with clear rules. Choose the right tools – RPA for structured workflows; AI‑powered solutions for tasks requiring judgement. Start with a pilot project to test outcomes, gather feedback and refine your approach. Measure impact by tracking time saved error rates and employee satisfaction. Expand gradually as teams gain confidence and discover new automation opportunities. Thoughtful implementation ensures AI automation solves real problems and empowers your people to do their jobs better. Why choose 27AI for AI Automation workflows Leverage our AI Automation suite to streamline internal business processes, boost engagement, and deliver timely support across multiple channels for Seamless Customer and Employee Experiences Optimize Service, Resolve Faster, Drive Growth Partner with 27AI Book a Consultation

We're here to listen, answer your questions, and explore how our expertise can drive your success. CONTACT US Book a free 30-minute consultation today Ready to take the next step? Booking a free 30-minute consultation today is your first move towards unlocking your business's full potential. We're here to listen, answer your questions, and explore how our expertise can drive your success. Info@27ai.com.au ACN - 675 999 818 Melbourne, VIC 3000 First name* Email* Phone Message* I Agree to the terms & conditions * Submit Message Book a Consultation Talk to Our Experts Contact us today for a FREE consultation.

Data Analytics 27AI expertise in developing data model solutions which allows to enhance performance, more reliable decision making and reduce operational costs. Our team develops and customizes solutions to your specific business needs and nature of your data and deploy customised AI driven features for your business operations. Book a Consultation 27AI’s Vision Regardless of the solution you seek – Our predictive analytics services enable you to integrate AI-driven features into your business operations. Gain valuable insights from your data, understand it better, improve performance, prevent cost overruns, and implement new, efficient strategies. We support businesses in multiple industries to uncover untapped potential and attain significant, quantifiable results. Fintech Customer insights Credit scoring Fraud detection Healthcare Preventing Stockouts Predicting Workforce Load Analyzing EHR Data Agriculture Forecasting and Planning Predicting Yield Optimizing Irrigation Manufacturing Predictive Maintenance Tracking Carbon Emissions Estimating Warranty Reserves Hospitality Customer insights Marketing campaign optimization Demand forcasting Retail Customer insights Attrition prediction Demand Estimation Construction Optimizing Routes Predictive Maintenance Managing Inventory Driving transformation across industries 27AI's Data Analytics experts are equipped to tackle any business challenge utilising advanced data science and machine learning techniques and delivers the most optimal business analytics solution specific to your business needs. Join us for guaranteed actionable insights and outcomes. How it works with your data 27AI's Data Analytics solution is plug-and-play, seamlessly integrating with your organisation's requirements. We've made AI accessible to all, making the solution affordable for both cloud and on-premise deployments, ensuring you see a return on investment. Key benefits for your business Our Data Analytics solution is capable of gathering and analysing data pertaining to your operations. The insights derived enable you to make informed decisions across various functions. Our platform provides you with a user-friendly consolidated dashboard, presenting all collected insights. Examples of data that can be gathered include: Data Collection & Analysis Customer Analytics Cost reduction Manual work automation Sentiment Analysis Price predictions Powered by 27AI's Data Analytics Solution Smooth Integration Integration using APIs to integrate with your existing systems and applications. Trained AI Models A solution that enables quick onboarding of various modules which are pre trained AI Models utilising data analytics solution Cloud-Based And On-Premise Deployment Easy to deploy solution with pre trained AI models for customers to experience benefits from inception Uncover unique opportunities in business processes. Book a Consultation

Lorem Ipsum is simply dummy text of the printing and typeset Lorem Ipsum has been the industry's standard dummy text ever since the 1500s when an unknown printer took a galley of type and scrambled Book a Consultation Our Services Video & Image Analytics (Computer vision) Previous Solution Next Solution OUR ACCREDITIONS We are Australian Association Approved Book a Consultation 27Ai proudly stands among the esteemed members of the Australian Information Industry Association (AIIA), representing a dynamic cohort of innovation and technology enterprises across Australia. As a member of AIIA, 27Ai aligns with the organization's mission to advance the interests of its members and foster innovation within the digital sphere. SOLUTIONS 27AI Solution Implementation Methodology Solution Design Once we have a clear understanding of your business and technology, we tailor a proposal based on the key areas and opportunities we've identified. Solution Design Once we have a clear understanding of your business and technology, we tailor a proposal based on the key areas and opportunities we've identified. Solution Design Once we have a clear understanding of your business and technology, we tailor a proposal based on the key areas and opportunities we've identified. We welcome you to our core team. We are NEW , We are MATURE & We are looking for Foundation Stones. We are always open for a great team member. Not Limited by Number of Years of Experience, Not Limited by Job Opening / Postings. Where Ideas Meet Action Our Approach We are a trusted AI Solution provider that develops solutions for our clients using Technology and Business Automation, Data and Artificial Intelligence helping them improve their business intelligence and setting them up for success. These Solutions will significantly transform how your success story looks like. Talk to our Experts We Expertise in AI Solutions Video & Image Analytics Lorem ipsum dolor sit amet, consectetur adipiscing Read More Custom LLM Lorem ipsum dolor sit amet, consectetur adipiscing Read More Data Analytics Lorem ipsum dolor sit amet, consectetur adipiscing Read More Data capture & OCR Lorem ipsum dolor sit amet, consectetur adipiscing Read More Dive into the New Age of Accelerated AI Solutions Meet our Team We work closely with our clients with the our experts who are best in their field. 27AI Best Practices AI Solutions Development 27AI is committed to being a trusted solution provider to customers, helping them improve their business intelligence by utilizing Video, Image, Language, and Numeric Data with engine analytics. We aim to navigate this transition in a responsible way to deliver on the promise of this technology. Automation We help businesses streamline their processes and increase efficiency by using tools such as robotic process automation (RPA), natural language processing (NLP), and computer vision to automate repetitive and manual tasks there by freeing up time for employees to focus on more strategic activities. AI Strategy and Consulting Our expert team works closely with you to develop tailored strategies that leverage the latest advancements in AI technology. From identifying opportunities for AI integration to crafting a roadmap for implementation, we guide you through every step of your digital transformation journey. With a data-driven approach and a focus on delivering tangible results, we will help you to navigate the complexities of AI adoption with confidence. AI Governance Our AI Governance as a service (AIGaaS) solution ensures alignment with ethical standards, legal requirements, and industry best practices, fostering transparency, fairness, and accountability in AI deployments. With our expertise in strategy formulation, policy development, risk management, and continuous monitoring, we empower organizations to harness the benefits of AI while mitigating risks such as bias, privacy breaches, and regulatory non-compliance. Partner with us to navigate the complexities of AI integration and build trust in your AI initiatives. Why should you grow with 27AI? Joining our team involves embracing challenges, demonstrating intelligence, and acting with agility. It signifies recognizing technology to an end, with the goal of helping our clients overcome their most significant hurdles. Our mission is to cultivate a thriving community where technologists from all walks of life collaborate to create solutions that surpass expectations. 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Automation We help businesses streamline their processes and increase efficiency by using tools such as robotic process automation (RPA), natural language processing (NLP), and computer vision to automate repetitive and manual tasks there by freeing up time for employees to focus on more strategic activities. AI Strategy and Consulting Our expert team works closely with you to develop tailored strategies that leverage the latest advancements in AI technology. From identifying opportunities for AI integration to crafting a roadmap for implementation, we guide you through every step of your digital transformation journey. With a data-driven approach and a focus on delivering tangible results, we will help you to navigate the complexities of AI adoption with confidence. AI Governance Our AI Governance as a service (AIGaaS) solution ensures alignment with ethical standards, legal requirements, and industry best practices, fostering transparency, fairness, and accountability in AI deployments. With our expertise in strategy formulation, policy development, risk management, and continuous monitoring, we empower organizations to harness the benefits of AI while mitigating risks such as bias, privacy breaches, and regulatory non-compliance. Partner with us to navigate the complexities of AI integration and build trust in your AI initiatives. OUR ACCREDITIONS We are Australian Association Approved Book a Consultation 27Ai proudly stands among the esteemed members of the Australian Information Industry Association (AIIA), representing a dynamic cohort of innovation and technology enterprises across Australia. As a member of AIIA, 27Ai aligns with the organization's mission to advance the interests of its members and foster innovation within the digital sphere. Video & Image Analytics (Computer vision) Previous Solution Next Solution

Video & Image Analytics 27AI's video analytics solution and video management technology platform have redefined the role of security cameras, transforming extensive CCTV video footage into valuable insights. Through this innovative solution, 27AI provides users with concise, real-time alerts and information that can be acted upon efficiently. Powered by Artificial Intelligence, computer vision, deep learning, patented technologies, and distinctive capabilities, 27AI brings forth innovation to drive growth and enhance business intelligence. Book a Consultation 27AI’s Vision Regardless of the solution you seek – whether it's a surveillance video system, constructing a visual inspection system or developing an invoice processing app to enhance customer experience and streamline business processes – we'll identify the ideal approach to meet your specific requirements. Driving transformation across industries We support businesses in multiple industries to uncover untapped potential and attain significant, quantifiable results. Retail Explore Retail Analytics Software to enable seamless integration of video analytics for retail stores into your existing infrastructure. Know about your retail store’s unique visitor count, demography analytics, and more and elevate your brick-and-mortar with video analytics software. Manufacturing Unify your operational processes by integrating Artificial Intelligence for Manufacturing, resulting in smart, cost-effective functioning of your manufacturing plants. Get easier centralized access to your manufacturing plants and decrease the risks of theft and pilferage. Automate operational processes by leveraging ANPR route history, get real-time alerts on the detection of fire, and several other insights. Infrastructure Enhance infrastructure goals by analyzing perimeter security with more than 99.9% accuracy while also reducing CAPEX with our video analytics solution. Use infrastructure intelligence to quantify unique visitors and enhance your business goals. Analyze and automate operational efficiency with the various features of Compute vision solution. Hospitality Our state-of-the-art video analytics technology provides real-time insights and actionable data to help you optimize your business’s performance. Use video analytics in hospitality industry on your existing infrastructure and develop better business goals with minimal CAPEX. Powered by Artificial Intelligence, patented technologies, and distinctive capabilities, 27AI's computer vision solution provides ground-breaking innovation for security and the optimal business solution. Join us for guaranteed actionable insights and outcomes. 2K+ Cameras with Video Analytics 10+ Customers served 10k+ Real time alerts are processed monthly How it works with your cameras 27AI's Video Analytics solution is plug-and-play, seamlessly integrating with your organization's requirements. We've made AI accessible to all, making the solution affordable for both cloud and on-premise deployments, ensuring you see a return on investment. Key benefits for your business Our Video Analytics solution is capable of gathering and analysing data pertaining to your operations. The insights derived enable you to make informed decisions across various functions. Our platform provides you with a user-friendly consolidated dashboard, presenting all collected insights. Examples of data that can be gathered include: Demographics and behaviors of visitors to your store over time, including heatmaps. Efficiency metrics of your staff and machines Compliance levels of your teams with processes and policies Tracking the frequency of actions/tasks performed. Bringing innovation to drive growth and enhance business intelligence Discover the adaptability of Compute Vision and enable your cameras to perceive the world like humans do. Transform your CCTV network into an active data collection tool that provides alerts and insights when significant "events" occur, crucial for both operations and enhancing the consumer experience. Your cameras become intelligent observers, resembling an AI-powered human, monitoring every visual feed around the clock, every day of the year. Powered by 27AI's Compute Vision Solution Smooth Integration Integration With Any Video Streaming Device Trained AI Models A solution that enables quick onboarding of 100+ modules which are pre trained AI Models utilising compute vision solution Cloud-Based And On-Premise Supported VMS Deployment Easy to deploy solution with pre trained AI models for customers to experience benefits from inception Uncover unique opportunities in business processes. Book a Consultation

27A is an AI Automation and Agentic AI Market leader in Australia. ChatGPT Prompt Engineering for Website Virtual Assistant Sped up customer support response threefold and improved customer support satisfaction. Challenge Automated round-the-clock personalized client support with decreased operational costs Solution Prompt engineering of ChatGPT-4 model to build an AI conversational chatbot Technologies and tools OpenAI (embedding, GPT-4), AWS (Lambda, S3, RDS+pgvector), SAM, CI/CD, CRM Pipedrive-API Client At InData Labs, we performed ChatGPT prompt engineering for our own website virtual assistant. As an AI & Big data service provider, we recognize the significance of quality customer support at any stage of the clients’ relationships and development process. In search of an innovative tool to interact with our website visitors and potential clients in a more intelligent, personalized, and conversational manner, we opted for a ChatGPT-4 model and deployed it as a virtual website assistant. InData Labs chose to implement the smart chatbot trained on the website data about the services of the company to achieve advanced conversational client support and generate more complex and nuanced automated responses. Challenge: automated round-the-clock personalized client support with decreased operational costs The InData Labs team was challenged with customizing the GPT-4 flow and integrating specific documents with use cases to build our own Conversational AI chatbot for business process automation and customer human-like interaction. The solution must handle more complex queries and provide personalized experiences based on collected data. It also should support the lead generation process by capturing and qualifying incoming leads. GPT-3 already used 175 billion parameters to gauge the connections within contexts. At the same time, its successor GPT-4 has been upgraded to the extent that it can pass a simulated bar exam in the top 10%. InData Labs, a large language consulting company, was tasked with customizing the latest advanced GPT-4 model on the proprietary data to scale customer experiences and reduce bounce rate by offering personalized and convenient customer engagement. Book a Consultation Talk to Our Experts Contact us today for a FREE consultation. Solution: prompt engineering of ChatGPT-4 model to build an AI conversational chatbot The main objective of ChatGPT prompt engineering was to make customer service more flexible and personalized owing to the top-notch technologies of the 4th GPT model. InData Labs customized the existing ChatGPT toolkit, vectorizing documents for use in ChatGPT to serve the business’s needs. Any business that is also looking for ways to scale up the company, automate Q&A processes, and decrease operational costs, should consider implementing GenAI solutions. After performing thorough research, our team has built a ChatGPT-based virtual assistant with cutting-edge NLP technologies. The project was split into the following phases: Set up algorithms and install the necessary libraries Prompt engineering of GPT-4 (OpenAI) for specific chat flow Documents entities retrieve and vectorize for document search Integrating external services to chatbot: email sending, CRM Pipedrive system Preparing CI/CD process via SAM and deploying chatbot to AWS serverless architecture. Result: сost-efficient and personalized assistance with client queries of higher complexity The result of our work is a fine-tuned ChatGPT-4 virtual website assistant that uses deep learning algorithms and massive datasets to help InData Labs website visitors get assistance with both quick and complex queries about the services and expertise of the company, as well as with arranging the calls with sales representatives based on location. Additionally, the implemented solution allowed InData Labs to benefit in multiple directions: Cut operational costs Boost client engagement and loyalty Reduce wait time and optimize the client-agent interaction Reduce time from first interaction to the call arrangement Automate leads generation process Achieve optimal resolution times and customer service efficiency. Today’s high-end virtual assistants open up new possibilities for providing top-quality customer service and bring benefits for both sides. ChatGPT integration solutions for your business will help handle client queries faster with reduced expenses. In turn, customers will have their specific questions answered and get to the development process more promptly. Glass Factory (Vision) Lorem ipsum dolor sit amet, consectetur adipiscing Read More Logistics Food Park (Vision) Lorem ipsum dolor sit amet, consectetur adipiscing Read More Healthcare Health and Wellness Company Lorem ipsum dolor sit amet, consectetur adipiscing Read More Retail AI based Marketing Campaign Lorem ipsum dolor sit amet, consectetur adipiscing Read More Logistics Related cases