Custom LLM (Large Language model) Solution 27AI expertise in developing large language model solutions which allows to maximise automation and reduce operational costs. Create a Tailored LLM Model for Your Industry. 27AI's Gen AI team offers bespoke models based on deep AI knowledge and extensive cross-domain experience. Book a Consultation 27AI’s Vision Regardless of the solution you seek – whether it's a chatbots and virtual assistants’ tools, constructing a content generation system or developing a text analysis app to enhance business insights and elevate decision-making processes – we'll identify the ideal approach to meet your specific requirements. 27AI's team develop custom LLM models embedding them natively within your tech ecosystem. Our specialists in NLP, machine learning, and data science customise these models to meet your specific business needs. We also refine off-the-shelf LLM models with your data to optimise their value, enhancing accuracy and efficiency to align with your unique requirements. Join us for guaranteed actionable insights and outcomes. 10+ Global companies have selected us to provide large-scale AI solutions, and the outcomes speak for themselves. 5+ No matter the challenge, our team of AI Experts finds an optimal solution that propels your business to new heights. How it works 27AI's Generative AI experts assist you in refining your business vision and devising a step-by-step strategy for adopting language models. Our experts identify use cases, evaluate your proprietary data, and offer actionable recommendations for your tech infrastructure. We tailor off-the-shelf LLM models using your data to maximize their value for your business. Our machine learning engineers fine-tune these models to meet your specific business needs, enhancing accuracy and efficiency. Leverage the power of Large Language models to elevate customer experience and drive sales Our custom AI solutions enhance customer support, create personalised recommendations, and analyse customer behavior, allowing you to concentrate on business growth. Some of the key benefits involve: Lower Operational Costs Automate labor-intensive tasks to save costs. Our tailored LLM solutions manage customer service, administrative tasks, and more, optimising your operations in sales, marketing, and support services. Discover Growth Opportunities Identify new growth avenues with real-time data analysis. Custom LLMs perform sentiment analysis, upselling, and more, utilising customer data, market trends, and social media insights to guide your decisions. Strengthen Your Technology Framework Integrate Large Language Models into your systems to boost performance and enable conversational search. With LLMs, you can generate specific outputs, maximize data usage, and efficiently handle growing workloads. Powered by 27AI's LLM Solution Smooth Integration Integration With Any Chat interface or APIs Trained AI Models A solution that enables quick onboarding of customised LLM Models and fine tune them to your unique business needs. Cloud-Based And On-Premise Deployment Easy to deploy solution with customised LLM models for customers to experience benefits from inception Uncover unique opportunities in business processes. Book a Consultation

How it works with your cameras 27AI's Video Analytics solution is plug-and-play, seamlessly integrating with your organization's requirements. We've made AI accessible to all, making the solution affordable for both cloud and on-premise deployments, ensuring you see a return on investment. Driving transformation across industries We support businesses in multiple industries to uncover untapped potential and attain significant, quantifiable results. Retail Explore Retail Analytics Software to enable seamless integration of video analytics for retail stores into your existing infrastructure. Know about your retail store’s unique visitor count, demography analytics, and more and elevate your brick-and-mortar with video analytics software. Manufacturing Unify your operational processes by integrating Artificial Intelligence for Manufacturing, resulting in smart, cost-effective functioning of your manufacturing plants. Get easier centralized access to your manufacturing plants and decrease the risks of theft and pilferage. Automate operational processes by leveraging ANPR route history, get real-time alerts on the detection of fire, and several other insights. Infrastructure Enhance infrastructure goals by analyzing perimeter security with more than 99.9% accuracy while also reducing CAPEX with our video analytics solution. Use infrastructure intelligence to quantify unique visitors and enhance your business goals. Analyze and automate operational efficiency with the various features of Compute vision solution. Hospitality Our state-of-the-art video analytics technology provides real-time insights and actionable data to help you optimize your business’s performance. Use video analytics in hospitality industry on your existing infrastructure and develop better business goals with minimal CAPEX. Powered by Artificial Intelligence, patented technologies, and distinctive capabilities, 27AI's computer vision solution provides ground-breaking innovation for security and the optimal business solution. Join us for guaranteed actionable insights and outcomes. 25K+ Cameras with Video Analytics 100+ Customers served 1M+ Real time alerts are processed monthly 15+ Research papers published Key benefits for your business Our Video Analytics solution is capable of gathering and analysing data pertaining to your operations. The insights derived enable you to make informed decisions across various functions. Our platform provides you with a user-friendly consolidated dashboard, presenting all collected insights. Examples of data that can be gathered include: Demographics and behaviors of visitors to your store over time, including heatmaps. Efficiency metrics of your staff and machines Compliance levels of your teams with processes and policies Tracking the frequency of actions/tasks performed. Real-time actionable alerts on your devices Upon detection of specific events by your cameras, real-time notifications will be sent to the relevant individual within your team. These notifications can be received through various channels such as text, email, live on a computer screen, or seamlessly integrated with existing systems like Point of Sale. Video & Image Analytics 27AI's video analytics solution and video management technology platform have redefined the role of security cameras, transforming extensive CCTV video footage into valuable insights. Through this innovative solution, 27AI provides users with concise, real-time alerts and information that can be acted upon efficiently. Powered by Artificial Intelligence, computer vision, deep learning, patented technologies, and distinctive capabilities, 27AI brings forth innovation to drive growth and enhance business intelligence. Book a Consultation Bringing innovation to drive growth and enhance business intelligence Discover the adaptability of Compute Vision and enable your cameras to perceive the world like humans do. Transform your CCTV network into an active data collection tool that provides alerts and insights when significant "events" occur, crucial for both operations and enhancing the consumer experience. Your cameras become intelligent observers, resembling an AI-powered human, monitoring every visual feed around the clock, every day of the year. 27AI’s Vision Regardless of the solution you seek – whether it's a surveillance video system, constructing a visual inspection system or developing an invoice processing app to enhance customer experience and streamline business processes – we'll identify the ideal approach to meet your specific requirements. Powered by 27AI's Compute Vision Solution Smooth Integration Integration With Any Video Streaming Device Trained AI Models A solution that enables quick onboarding of 100+ modules which are pre trained AI Models utilising compute vision solution Cloud-Based And On-Premise Supported VMS Deployment Easy to deploy solution with pre trained AI models for customers to experience benefits from inception Uncover unique opportunities in business processes. Book a Consultation

Our AI‑powered analytics convert raw data into actionable intelligence, reduce costs and empower data‑driven decisions. We Provide Business with Smart AI solutions The acceleration of AI will fundamentally change our world. Book a Consultation Our Services Data Analytics: Unlock Insights, Transform Decisions Our AI‑powered analytics convert raw data into actionable intelligence, reduce costs and empower data‑driven decisions. Book a Consultation Data Analytics: Unlock Insights, Transform Decisions Our AI‑powered analytics convert raw data into actionable intelligence, reduce costs and empower data‑driven decisions. Book a Consultation Driving Transformation Across Industries AI‑enabled analytics transforms decision‑making in: Finance & FinTech Detect fraud, segment customers, forecast risk and personalise offers. Healthcare Predict diagnoses, optimise patient journeys and improve resource planning. Retail & E‑commerce Deliver personalised recommendations, forecast demand and optimise pricing. Manufacturing & Supply Chain Predict equipment failures, manage inventory and improve logistics. Agriculture, Construction & Hospitality Monitor operations, optimise resource use and enhance customer experiences. How It Works With Your Data Leverage our advanced analytics solution so that every organisation large or small can utilise AI to uncover insights and drive innovation. Our proven solutions deliver measurable impact across industries and provide secure deployment options on‑premise or in the cloud. Discovery & Objectives Data Extraction & Preparation Exploratory Analysis AI Modelling & Prediction Deployment & Integration Define your business goals, use cases and key metrics. Collect data from multiple sources, clean and structure it. Reveal patterns and correlations through descriptive analytics. Build machine‑learning or deep‑learning models to generate predictions and insights. Deliver models via dashboards, APIs or embedded systems. Insight Delivery & Continuous Improvement Provide interactive reports and refine models with new data. Reveal patterns and correlations through descriptive analytics. Benefits & Features ⦁ Data‑Driven Decision‑Making ⦁ Customer Analytics & Personalisation ⦁ Cost Reduction ⦁ Automated Reporting ⦁ Sentiment & Market Analysis ⦁ Price & Risk Predictions ⦁ Smooth Integration & Deployment Uncover unique opportunities in your data. Start a conversation with our experts and discover how AI‑powered analytics can transform your business. Benefits & Features Data-Driven Decision-Making Empower your business with actionable insights that guide smarter, faster, and more confident decisions. Customer Analytics & Personalisation Understand your customers deeply and deliver tailored experiences that drive engagement and loyalty. Cost Reduction Optimize operations and eliminate inefficiencies to achieve measurable savings across your business. Automated Reporting Save time with real-time, automated reports that keep you informed and in control. Sentiment & Market Analysis Stay ahead of trends with AI-powered analysis that reveals customer sentiment and market opportunities. Price & Risk Predictions Make proactive pricing and risk management decisions with predictive intelligence. Smooth Integration & Deployment Seamlessly integrate our AI solutions into your existing systems with minimal disruption and maximum impact. Uncover unique opportunities in your data. Start a conversation with our experts and discover how AI‑powered analytics can transform your business. Optimize Service, Resolve Faster, Drive Growth Partner with 27AI Book a Consultation

We help you plan, build, deploy, and manage custom Agentic AI solutions - secure, scalable, and tailored for your industry. We Provide Business with Smart AI solutions The acceleration of AI will fundamentally change our world. Book a Consultation Our Services Secure Agentic AI for Enterprise We help you plan, build, deploy, and manage custom Agentic AI solutions - secure, scalable, and tailored for your industry. Book a Consultation Transforming Workflows with Intelligent AI Agents Integration & Data Security Smarter, Safer Decisions Seamlessly integrate enterprise systems like Salesforce, ERPs, CRMs, and internal knowledge bases while ensuring enterprise-grade security and Australian data sovereignty. Agentic AI Orchestration Autonomous Problem Solving Deploy AI agents that think, act and resolve issues in collaboration with your teams, driving efficiency and improving both customer and employee experiences. Vector Intelligence Real-Time Knowledge Retrieval Transform your enterprise knowledge into vector embeddings for real‑time, context‑rich data retrieval. AI Strategy to Deployment End-to-End AI Delivery From strategy workshops to deployment and ongoing management, we guide you through every stage of your AI journey. Advanced Agent Experiences Human-Like Interactions at Scale Build enterprise-grade AI chat and voice agents that deliver real-time, contextual, and human-like conversations for customers, employees, and partners. Process Automation Operational Excellence Streamline critical workflows by reducing manual intervention, lowering costs and accelerating decision‑making. Secure Agentic AI for Enterprise We help you plan, build, deploy, and manage custom Agentic AI solutions - secure, scalable, and tailored for your industry. Book a Consultation 27AI’s Agentic AI Journey Strategy & Roadmap Identify where AI will create the most value and define a roadmap aligned with your business priorities. Data Readiness & Security Assess and prepare your data while ensuring compliance, security and sovereignty. Agent Design Architect custom agents tailored to your unique workflows, rules and customer interactions. Deployment Launch production‑ready agents across web, chat, voice and mobile channels for fast outcomes. Optimization Continuously monitor, tune and improve performance to maximise efficiency, reduce costs and enhance user satisfaction. Managed Services Rely on our ongoing support, governance and iterative enhancements to scale AI agents as your business grows. Why Choose 27AI for Enterprise-Grade Agentic AI Solutions? Accelerated Agentic AI Development Launch faster using our proven frameworks, without sacrificing scalability or security. Enterprise-Centric Approach We build AI agents around your goals, ensuring measurable impact on operations and customer experience. Lifecycle Support & Managed Services From strategy and deployment to continuous optimisation, we help your AI ecosystem evolve with your business. 27AI Robust AI Tech Stack Data Layer Modelling Layer Serving Layer Optimize Service, Resolve Faster, Drive Growth Partner with 27AI Book a Consultation

27A is an AI Automation and Agentic AI Market leader in Australia. ChatGPT Prompt Engineering for Website Virtual Assistant Sped up customer support response threefold and improved customer support satisfaction. Challenge Automated round-the-clock personalized client support with decreased operational costs Solution Prompt engineering of ChatGPT-4 model to build an AI conversational chatbot Technologies and tools OpenAI (embedding, GPT-4), AWS (Lambda, S3, RDS+pgvector), SAM, CI/CD, CRM Pipedrive-API Client At InData Labs, we performed ChatGPT prompt engineering for our own website virtual assistant. As an AI & Big data service provider, we recognize the significance of quality customer support at any stage of the clients’ relationships and development process. In search of an innovative tool to interact with our website visitors and potential clients in a more intelligent, personalized, and conversational manner, we opted for a ChatGPT-4 model and deployed it as a virtual website assistant. InData Labs chose to implement the smart chatbot trained on the website data about the services of the company to achieve advanced conversational client support and generate more complex and nuanced automated responses. Challenge: automated round-the-clock personalized client support with decreased operational costs The InData Labs team was challenged with customizing the GPT-4 flow and integrating specific documents with use cases to build our own Conversational AI chatbot for business process automation and customer human-like interaction. The solution must handle more complex queries and provide personalized experiences based on collected data. It also should support the lead generation process by capturing and qualifying incoming leads. GPT-3 already used 175 billion parameters to gauge the connections within contexts. At the same time, its successor GPT-4 has been upgraded to the extent that it can pass a simulated bar exam in the top 10%. InData Labs, a large language consulting company, was tasked with customizing the latest advanced GPT-4 model on the proprietary data to scale customer experiences and reduce bounce rate by offering personalized and convenient customer engagement. Book a Consultation Talk to Our Experts Contact us today for a FREE consultation. Solution: prompt engineering of ChatGPT-4 model to build an AI conversational chatbot The main objective of ChatGPT prompt engineering was to make customer service more flexible and personalized owing to the top-notch technologies of the 4th GPT model. InData Labs customized the existing ChatGPT toolkit, vectorizing documents for use in ChatGPT to serve the business’s needs. Any business that is also looking for ways to scale up the company, automate Q&A processes, and decrease operational costs, should consider implementing GenAI solutions. After performing thorough research, our team has built a ChatGPT-based virtual assistant with cutting-edge NLP technologies. The project was split into the following phases: Set up algorithms and install the necessary libraries Prompt engineering of GPT-4 (OpenAI) for specific chat flow Documents entities retrieve and vectorize for document search Integrating external services to chatbot: email sending, CRM Pipedrive system Preparing CI/CD process via SAM and deploying chatbot to AWS serverless architecture. Result: сost-efficient and personalized assistance with client queries of higher complexity The result of our work is a fine-tuned ChatGPT-4 virtual website assistant that uses deep learning algorithms and massive datasets to help InData Labs website visitors get assistance with both quick and complex queries about the services and expertise of the company, as well as with arranging the calls with sales representatives based on location. Additionally, the implemented solution allowed InData Labs to benefit in multiple directions: Cut operational costs Boost client engagement and loyalty Reduce wait time and optimize the client-agent interaction Reduce time from first interaction to the call arrangement Automate leads generation process Achieve optimal resolution times and customer service efficiency. Today’s high-end virtual assistants open up new possibilities for providing top-quality customer service and bring benefits for both sides. ChatGPT integration solutions for your business will help handle client queries faster with reduced expenses. In turn, customers will have their specific questions answered and get to the development process more promptly. Glass Factory (Vision) Lorem ipsum dolor sit amet, consectetur adipiscing Read More Logistics Food Park (Vision) Lorem ipsum dolor sit amet, consectetur adipiscing Read More Healthcare Health and Wellness Company Lorem ipsum dolor sit amet, consectetur adipiscing Read More Retail AI based Marketing Campaign Lorem ipsum dolor sit amet, consectetur adipiscing Read More Logistics Related cases

Join Our Free Microsoft Copilot Fundamentals (Generative AI) Training Are you new to Copilot Studio? Do you want to create intelligent agents and leverage AI for real-world scenarios? Whether you’re a beginner or someone looking to enhance your skills, this course is tailored just for you! Enroll Now What is Copilot studio? Understand what agents are in the context of Microsoft Copilot Studio Explore how Large Language Models (LLMs), retrieval-augmented generation (RAG), and orchestration come together in an agent Build both declarative and custom agents from scratch Enhance agents with Topics, Adaptive Cards, and Agent Flows Adding knowledge sources and enhancing AI conversations Deploy agents to Microsoft Teams and Microsoft 365 Copilot What you’ll learn Practical use cases Smart IT Support Agent Automate helpdesk ticketing and resolve issues faster. AI-Powered Movie Concierge Assist users with seamless movie bookings and showtime recommendations. Intelligent Banking Assistant Check account balances, track transactions, and manage finance queries via Dataverse. Why this Course? Build practical skills in one of the fastest-growing areas of AI. Learn how to design, build, and scale intelligent agents using Microsoft Copilot Studio. Gain hands-on experience deploying agents to Microsoft Teams, Microsoft 365, Dataverse etc. Connect with like-minded learners, strengthen your professional profile, and enjoy this face-to-face workshop - all free of cost! Don’t miss this opportunity to become proficient in Copilot Studio and take your AI skills to the next level! Course content Introduction to Copilot Studio Overview of Microsoft Copilot Studio and its evolution from Power Virtual Agents. Explanation of core concepts such as agents, triggers, actions, and agent flows. Hands-On Demonstrations Build your first AI-powered agent from scratch using low-code tools. Connect Dataverse, SharePoint, and other data sources to enhance agent knowledge. Create and test custom Topics and triggers for real-world use cases. Real-World Applications Develop an IT Helpdesk agent to automate ticket management. Build an AI-powered movie concierge chatbot for information and ticket booking. Explore advanced capabilities such as conversational boosting, adaptive cards, and public-facing knowledge sources. Key Takeaways Gain proficiency in Copilot Studio’s low-code interface for building intelligent agents. Learn to configure internal and external knowledge sources for your agents. Deploy and publish agents seamlessly on Microsoft Teams, Microsoft 365 Copilot, Slack, and websites. Who This Free Workshop Is For: Early-career professionals and students curious about AI. Business analysts, IT pros, and developers wanting hands-on agent-building experience. Small business owners and teams looking to automate workflows. Anyone eager to explore conversational AI and Microsoft Copilot Studio. Enroll Now Requirements: Access to Microsoft Copilot Studio (trial or licensed) Optional: A basic understanding of large language models and how they work (e.g., prompts, tokens).

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Solution Design Once we have a clear understanding of your business and technology, we tailor a proposal based on the key areas and opportunities we've identified. Solution Design Once we have a clear understanding of your business and technology, we tailor a proposal based on the key areas and opportunities we've identified. We welcome you to our core team. We are NEW , We are MATURE & We are looking for Foundation Stones. We are always open for a great team member. Not Limited by Number of Years of Experience, Not Limited by Job Opening / Postings. Where Ideas Meet Action Our Approach We are a trusted AI Solution provider that develops solutions for our clients using Technology and Business Automation, Data and Artificial Intelligence helping them improve their business intelligence and setting them up for success. These Solutions will significantly transform how your success story looks like. 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Automation We help businesses streamline their processes and increase efficiency by using tools such as robotic process automation (RPA), natural language processing (NLP), and computer vision to automate repetitive and manual tasks there by freeing up time for employees to focus on more strategic activities. AI Strategy and Consulting Our expert team works closely with you to develop tailored strategies that leverage the latest advancements in AI technology. From identifying opportunities for AI integration to crafting a roadmap for implementation, we guide you through every step of your digital transformation journey. With a data-driven approach and a focus on delivering tangible results, we will help you to navigate the complexities of AI adoption with confidence. AI Governance Our AI Governance as a service (AIGaaS) solution ensures alignment with ethical standards, legal requirements, and industry best practices, fostering transparency, fairness, and accountability in AI deployments. With our expertise in strategy formulation, policy development, risk management, and continuous monitoring, we empower organizations to harness the benefits of AI while mitigating risks such as bias, privacy breaches, and regulatory non-compliance. Partner with us to navigate the complexities of AI integration and build trust in your AI initiatives. Why should you grow with 27AI? Joining our team involves embracing challenges, demonstrating intelligence, and acting with agility. It signifies recognizing technology to an end, with the goal of helping our clients overcome their most significant hurdles. Our mission is to cultivate a thriving community where technologists from all walks of life collaborate to create solutions that surpass expectations. 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Automation We help businesses streamline their processes and increase efficiency by using tools such as robotic process automation (RPA), natural language processing (NLP), and computer vision to automate repetitive and manual tasks there by freeing up time for employees to focus on more strategic activities. AI Strategy and Consulting Our expert team works closely with you to develop tailored strategies that leverage the latest advancements in AI technology. From identifying opportunities for AI integration to crafting a roadmap for implementation, we guide you through every step of your digital transformation journey. With a data-driven approach and a focus on delivering tangible results, we will help you to navigate the complexities of AI adoption with confidence. 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As a member of AIIA, 27Ai aligns with the organization's mission to advance the interests of its members and foster innovation within the digital sphere. Video & Image Analytics (Computer vision) Previous Solution Next Solution

SOLUTIONS Innovative AI Solutions for Every Enterprise Unlock the power of agentic AI, intelligent automation, and data‑driven insights. Plan, build and manage your AI journey with 27AI. AREAS OF EXPERTISE Explore Our AI Solution Offerings Agentic AI Solutions Enable autonomous AI agents that collaborate with your teams to accelerate decision‑making and free up human expertise. Find out More AI Automation Automate high‑volume workflows and repetitive tasks to streamline operations, enhance efficiency and improve customer experiences. Find out More Data Analytics Turn raw data into actionable intelligence with AI‑powered analytics that deliver real‑time insights and predictive foresight. Find out More Agentic AI Solutions Read More AI Automation Read More Data Analytics Read More SOLUTIONS 27AI Solution Implementation Methodology Discovery Our team conducts thorough walkthroughs, whether in-person or virtual, of your facilities to ensure a comprehensive grasp of the challenges and opportunities within your current operations. Solution Design Once we have a clear understanding of your business and technology, we tailor a proposal based on the key areas and opportunities we've identified. Pilot Implementation Throughout the pilot period, we ensure everything operates smoothly and confirm that the insights produced offer concrete Return on Investment (ROI). Implementation at Scale Once the pilot proves successful, we begin to expand the implementation across the entirety of your business operations. SOLUTIONS 27AI Solution Implementation Methodology Discovery Our team conducts thorough walkthroughs, whether in-person or virtual, of your facilities to ensure a comprehensive grasp of the challenges and opportunities within your current operations. Solution Design Once we have a clear understanding of your business and technology, we tailor a proposal based on the key areas and opportunities we've identified. Pilot Implementation Throughout the pilot period, we ensure everything operates smoothly and confirm that the insights produced offer concrete Return on Investment (ROI). Implementation at Scale Once the pilot proves successful, we begin to expand the implementation across the entirety of your business operations. Book a Consultation Talk to Our Experts Contact us today for a FREE consultation. Trust & Compliance We are a proud partner of industry leaders like Microsoft and AWS. Our solutions comply with Australian data sovereignty requirements and adhere to strict security standards Book a Consultation Our Services

Data Capture & OCR Businesses are facing an exponential increase in the volume of data they handle daily. Services like data capture, retrieval, and extraction have become essential components of organizational workflows. They serve as prerequisites for efficiently managing vast amounts of information stored across various formats and locations. 27AI empower data-driven businesses by offering efficient solutions that facilitate data management and automate business processes. Our services include OCR, data capture, and extraction to streamline your operations. Book a Consultation 27AI’s Vision We're prepared to develop an automated data capture system tailored to your needs, enhancing office efficiency and boosting productivity with minimal input. Seeking an effective data extraction solution driven by machine learning? How it works with your data The amount of data handled by businesses is expanding rapidly every day. Essential components of organizational workflows now include tasks like data capture, retrieval, and extraction. These functions are crucial for efficiently managing extensive datasets stored across various formats and locations. To streamline your data management and automate business operations, we provide OCR, data capture, and extraction services. Key benefits for your business Optical character recognition (OCR) systems aim to convert paper documents into digital format, enabling automated data search, retrieval, and processing with minimal human intervention. By streamlining manual tasks, OCR systems optimize business workflows. Firms of varying sizes can leverage this technology to meet consumer demands for faster and more secure product shipments at reduced delivery expenses. Key features include: Font recognition Character recognition Optical Barcode recognition Document layout analysis Batch Processing Integration with other software systems Powered by 27AI's OCR Solution Smooth Integration Integration With any available data sources Customised AI Models Our solutions are customised to precisely match the requirements of our clients, including the characteristics of their data and the unique aspects of their business domain. Highly efficient and accurate results Our automated data capture solutions are designed to enhance data accuracy, minimize input errors, decrease costs associated with paper document processing, and enable focus on tasks requiring creativity. Uncover unique opportunities in business processes. Book a Consultation

Training Format Live Online Training Duration: 8–10 Hours Delivered by Microsoft Certified Trainers (MCTs) Supported by an Official Microsoft Learning Partner Why Train with 27AI Academy? At 27AI Academy, training is: Practical - real-world scenarios, no theory overload Structured - step-by-step guidance across your Microsoft 365 ecosystem Trusted - taught by Microsoft Certified Trainers Recognised - backed by our Official Microsoft Learning Partner status Impact-Driven - apply skills immediately within your organisation Mastering Microsoft 365 Copilot Master Microsoft 365 Copilot, AI Productivity, and Copilot Studio in One Practical Program Enroll Now Delivered by an Official Microsoft Learning Partner As an Official Microsoft Learning Partner , 27AI Academy delivers high-quality, industry-aligned training backed by Microsoft’s global standards. All sessions are led by Microsoft Certified Trainers (MCTs) with deep expertise in Copilot, Microsoft 365, and enterprise AI workflows — ensuring you learn the right way, with trusted and accurate knowledge. Why This Course Matters AI is no longer optional — it’s essential. Microsoft 365 Copilot is transforming how organisations work, automate, and collaborate. But without structured training, most users unlock less than 20% of its capability. This program gives you the practical, hands-on skills needed to: Work smarter and faster using AI-driven Microsoft 365 tools Build automations and workflows that save hours weekly Analyse, write, visualise, and communicate with Copilot Create your own custom AI agents with Copilot Studio No prior AI or technical background needed — just curiosity and a desire to boost productivity. What You’ll Gain End-to-end Copilot mastery across Word, Excel, PowerPoint, Outlook, Teams & Chat Advanced prompt engineering using proven frameworks like GCSE Practical, real-world use cases that apply instantly to daily work Foundations of Copilot Studio to build simple internal AI agents Certification-ready skills taught by Microsoft Certified Trainers A complete business project portfolio you can showcase professionally Course Modules Introduction to Microsoft Copilot Ecosystem, LLM basics, licence models (Free, Pro, Microsoft 365 Copilot), security, access points. Prompt Engineering Mastery GCSE framework, role-based instructions, chain-of-thought, multimodal prompts, custom instructions & memory. Copilot for Productivity & Chat Research, writing, brainstorming, plugins, decision support, image generation, real-world workflows. Copilot in Word Drafting, rewriting, summarisation, tone improvement, structuring, building proposals and reports. Copilot in Excel Data analysis, insights, dashboards, FX.COPILOT formulas, pivot tables, visualisation automation. Copilot in PowerPoint Presentation creation from prompts, slide structuring, speaker notes, brand alignment, visual enhancements. Copilot in Outlook Email drafting, summarisation, prioritisation, templates, time-saving communication workflows. Copilot in Teams Meeting intelligence, recaps, action items, chat summarisation, collaboration workflows. Document & Data Analysis PDF analysis, multi-document comparison, extraction, SharePoint/OneDrive organisational data grounding. Introduction to Copilot Studio Agent builder basics, data integration, conversational design, internal/external agent use cases. Best Practices & Advanced Topics Security, compliance, productivity optimisation, error-handling, performance insights. Capstone Project & Certification Create a business presentation package using Word, Excel, PowerPoint & Outlook. Final Q&A + certificate of completion. Who Should Attend Corporate teams & departments adopting Microsoft 365 Copilot Professionals seeking AI-powered productivity Managers & leaders wanting AI-ready teams Students preparing for future AI-integrated roles Organisations implementing AI workflows or automation What’s Included 48+ Prompt templates & frameworks Microsoft 365 application cheat sheets Practice datasets & templates Access to practice environment Certificate of Completion (signed by Microsoft Certified Trainers) Ready to Transform Your Productivity? Unlock the full power of Microsoft 365 Copilot with Australia’s trusted AI training academy. Enrol today and build the future-ready skills your organisation needs. Enroll Now

27AI Provides Business with Smart AI solutions. we help enterprises adopt Agentic AI, AI Automation, and Data analytics to build and execute AI strategies, deploy intelligent solutions, and manage business operations securely. Our expertise spans the entire AI lifecycle from strategy and design to deployment and ongoing managed services delivering enterprise-grade AI agents and platforms that tackle complex business challenges with speed, accuracy, and measurable impact. Learn More We Provide Business with Smart AI solutions The acceleration of AI will fundamentally change our world. Book a Consultation Our Services OUR PARTNERS We are redefining enterprise automation with Agentic AI solutions that deliver outcomes, not just conversations. Our AI agents adapt, learn, and act autonomously enhancing both customer experience (CX) and employee experience (EX). Backed by advanced LLMs and rapid deployment integrations, we give enterprises the tools to innovate with confidence and scale with ease Book a Consultation Our Services WHAT WE DO Transforming CX & EX with Agentic AI Solutions Our Services Discover our comprehensive range of services designed to empower your business with strategic solutions. AI Solution Development AI Training AI Strategy and Consulting AI Governance Close Our Solutions Explore our expertise across diverse industry sectors, where we leverage our in-depth knowledge. Agentic AI 27AI Academy AI Automation Data Analytics Close OUR ACCREDITATIONS 27AI proudly stands among the esteemed members of the Australian Information Industry Association (AIIA), representing a dynamic cohort of innovation and technology enterprises across Australia. As a member of AIIA, 27AI aligns with the organization's mission to advance the interests of its members and foster innovation within the digital sphere. Talk to Our Experts Contact us today for a FREE consultation. Book a Consultation

Master AI with targeted training programs and practical, hands-on learning experiences Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact us Assess team skills Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact Us Assess team skills Agentic AI Training Coming in November 2025 Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills We Provide Business with Smart AI Solutions Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact Us Assess team skills Agentic AI Training Coming in November 2025 Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills We Provide Business with Smart AI Solutions Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact Us Assess team skills Agentic AI Training Coming in November 2025 Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills We Provide Business with Smart AI Solutions Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills Building Next-Gen AI Capabilities Master AI with targeted training programs and practical, hands-on learning experiences Contact Us Assess team skills Agentic AI Training Coming in November 2025 Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills We Provide Business with Smart AI Solutions Master AI with targeted training programs and practical,hands-on learning experiences Contact Us Assess team skills Why Enroll in Our AI Training Program? Practical Learning Gain hands-on experience and real-world insights from industry professionals. Comprehensive Curriculum Learn core AI concepts, tools, and strategies to implement AI in your business. Industry-Relevant Skills Stay ahead of the curve with training that prepares you for the latest AI trends and technologies. Flexibility & Convenience Access training materials at your own pace, with flexible schedules to fit your needs. Why Enroll in Our AI Training Program? Practical Learning Gain hands-on experience and real-world insights from industry professionals. Comprehensive Curriculum Learn core AI concepts, tools, and strategies to implement AI in your business. Industry-Relevant Skills Stay ahead of the curve with training that prepares you for the latest AI trends and technologies. Flexibility & Convenience Access training materials at your own pace, with flexible schedules to fit your needs. The 27AI Advantage Empowering your business with AI innovation at speed and scale Discover Through in-depth assessments and insights, we uncover your team’s capabilities and identify the opportunities where AI can create the greatest impact. Design We craft tailored learning pathways and practical solutions, equipping your team with the skills and strategies needed to harness AI confidently. Deliver With seamless implementation and ongoing support, we transform ideas into measurable outcomes—helping your team adopt, grow, and excel with AI. How does the 27AI program empower you? 100+ Hours of Applied AI Training Learn to build AI solutions that solve real business challenges Master cutting-edge AI tools, frameworks, and workflows 40+ Hands-On Projects Work on practical, industry-relevant case studies Apply skills directly to scenarios that mirror your organization’s needs Personalised Mentorship & Support Get one-on-one guidance from experienced AI professionals Accelerate growth with a roadmap tailored to your team’s goals 95% Program Duration 80% Career Impact 90% Skills Gained 15+ Years Instructor Expertise AI Training Program Curriculum Introduction to Artificial Intelligence 01 02 Understanding Data and AI Algorithms Building AI Models and Applications Advanced AI Concepts AI Tools and Platforms AI in Business and Automation Capstone Project & Certification 03 04 05 06 07 Our Programs Mastering Advanced Microsoft 365 Copilot Learn More Copilot fundamentals Agentic AI using Microsoft Copilot Fundamentals Learn More Microsoft Learn for Educators Program Microsoft Learn for Educators Program Learn More AI Tools and Platforms Learn More 50+ Real-World Projects Learn by doing and build an impressive portfolio. Unlock Your Future, For Free Ready to level up your career? We’ve got you covered. Here's what you'll get: Customized Career Roadmap Your personal guide to success. 20+ Cutting-Edge Tools Master the latest tech and frameworks. Are you ready to make yourself NEXT-GEN AI Capable for Australia? Partner with us to innovate and drive growth with AI Contact Us