What is Copilot studio?
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Understand what agents are in the context of Microsoft Copilot Studio
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Explore how Large Language Models (LLMs), retrieval-augmented generation (RAG), and orchestration come together in an agent
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Build both declarative and custom agents from scratch
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Enhance agents with Topics, Adaptive Cards, and Agent Flows
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Adding knowledge sources and enhancing AI conversations
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Deploy agents to Microsoft Teams and Microsoft 365 Copilot
What you’ll learn
Practical use cases
Smart IT Support Agent
Automate helpdesk ticketing and resolve issues faster.
AI-Powered Movie Concierge
Assist users with seamless movie bookings and showtime recommendations.
Intelligent Banking Assistant
Check account balances, track transactions, and manage finance queries via Dataverse.
Why this Course?
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Build practical skills in one of the fastest-growing areas of AI.
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Learn how to design, build, and scale intelligent agents using Microsoft Copilot Studio.
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Gain hands-on experience deploying agents to Microsoft Teams, Microsoft 365, Dataverse etc.
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Connect with like-minded learners, strengthen your professional profile, and enjoy this face-to-face workshop - all free of cost!
Don’t miss this opportunity to become proficient in Copilot Studio and take your AI skills to the next level!
Course content
Introduction to Copilot Studio
Overview of Microsoft Copilot Studio and its evolution from Power Virtual Agents.
Explanation of core concepts such as agents, triggers, actions, and agent flows.
Hands-On Demonstrations
Build your first AI-powered agent from scratch using low-code tools.
Connect Dataverse, SharePoint, and other data sources to enhance agent knowledge.
Create and test custom Topics and triggers for real-world use cases.
Real-World Applications
Develop an IT Helpdesk agent to automate ticket management.
Build an AI-powered movie concierge chatbot for information and ticket booking.
Explore advanced capabilities such as conversational boosting, adaptive cards, and public-facing knowledge sources.
Key Takeaways
Gain proficiency in Copilot Studio’s low-code interface for building intelligent agents.
Learn to configure internal and external knowledge sources for your agents.
Deploy and publish agents seamlessly on Microsoft Teams, Microsoft 365 Copilot, Slack, and websites.
Who This Free Workshop Is For:
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Early-career professionals and students curious about AI.
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Business analysts, IT pros, and developers wanting hands-on agent-building experience.
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Small business owners and teams looking to automate workflows.
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Anyone eager to explore conversational AI and Microsoft Copilot Studio.
Requirements:
Access to Microsoft Copilot Studio (trial or licensed)
Optional: A basic understanding of large language models and how they work (e.g., prompts, tokens).